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    Complaints Policy


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    Hereford Diocese (The Hereford Diocesan Board of Finance (HDBF)) recognises that from time to time complaints may arise. Our aim is to have a process that is simple to use and understand.

    In addition to this general policy, there is a policy specifically relating to safeguarding complaints.

    If you are concerned about a Safeguarding matter, then please contact the diocesan Safeguarding Adviser, Mandy McPhee on m.mcphee@hereford.anglican.org or on 07875757396.